Terms and Conditions

  • EFFECTIVE DATE - Prices and specifications in this catalog are effective January 1, 2008 and are subject to change without notice.
  • REPEAT ORDERS - Please enclose a sample of the previous order, your prior purchase order number, and the previous Lenticular Image Printing factory order number.
  • INQUIRIES - If inquiring about an order, please refer to our factory order number and/or your customer number.
  • PRODUCTION TIME - Production time on all products is approximately 3 weeks from the date of order entry.Orders cannot be entered for production until all of the following information has been received: Item Number, Quantity, Calendar Style and/or Information Panel Number, Ink Colors, Lenticular Style or Image Number, Imprint Copy and factory-approved Artwork (if required). Materials sent under separate cover can lead to delayed and possibly lost orders. Production time does not include time required for order clarification, approval of electronic/email artwork by our Art Department, proof approvals nor any changes requested after the order has been entered.
  • DEADLINE ORDERS - If order is required for a specific event, give required ship date and authorization for method of shipment. We will make every effort to meet your deadline.
  • SHIPPING - Orders are shipped UPS Ground Service, F.O.B. factory (Cortlandt Manor, NY). UPS Next Day, 2nd Day and 3 Day Air Service or Express Mail, etc. are available at customer's request and expense. No C.O.D. orders. Orders with shipping charges billed to your company's UPS or Federal Express account are subject to a $2.50 (Z) billing charge per order. All "Ship-To" addresses are verified by our address verification software. If the shipping address on your order is rejected, we will contact you to confirm the shipping address. Orders returned for incorrect shipping addresses are subject to a $12.00 (G) handling charge plus freight charges for re-shipping. Orders with multiple drop-ship locations will be billed an additional $4.00 (G) per shipping location plus freight charges.
  • POSTAL SHIPMENTS - Orders shipped US Postal Service must be at the customer's request. Shipments are considered delivered upon receipt by the Cortlandt Manor, NY Post Office. We are not responsible for shipments after the Post Office has received the order.
  • MINIMUM QUANTITIES
    • Wallet Cards - Individual lots on the same order cannot be combined for quantity pricing. The minimum order is 500 cards. Cards are available in increments of 500 on all orders of 500 or more. Orders for "in between" quantities will be billed at the lower quantity price per 1,000 (i.e.: 1,500 Cards will be billed at the 1,000 quantity price per M).
    • Greeting Card Calendars - The minimum order is 250 3-in-1 Greeting Card Calendars. Greeting Card Calendars are available in increments of 500 on all orders of 500 or more. Orders for "in between" quantities will be billed at the lower quantity price (i.e.: 1,500 Cards will be billed at the 1,000 quantity price each).
    • FlipOut Cards, Flip Business Cards and Luggage Tags - Individual lots on the same order cannot be combined for quantity pricing. The minimum order is 250 quantity. Available in increments of 500 on all orders of 500 or more. Orders for "in between" quantities will be billed at the lower quantity price per 1,000 (i.e.: 1,500 quantity will be billed at the 1,000 quantity price per M).
    • Bookmark/Rulers - Individual lots on the same order cannot be combined for quantity pricing. The minimum order is 250 quantity. Available in increments of 250 on orders of 1,000 or more. Orders for "in between" quantities will be billed at the lower quantity price per 1,000 (i.e.: 1,500 quantity will be billed at the 1,000 quantity price per M).
    • Lenticular Planners and Journals - The minimum order for Planners & Journals is 100 pieces. Available in increments of 50 on orders of 100 or more.
  • LESS THAN MINIMUM - Not available.
  • CO-OP ORDERS - Subject to quotation. Contact factory, (ext. 120).
  • RETURNS - Not accepted without prior written authorization from factory.
  • CANCELLATIONS - All cancellations must be confirmed in writing. All costs incurred prior to cancellation will be billed. Orders that have already reached our platemaking department cannot be cancelled.
  • RIGHTS OF PROMOTION - Lenticular Image Printing reserves the right to use any product imprint that we produce in our promotional advertising without permission unless otherwise specified in writing at the time the order is placed.
  • ARTWORK
    • Stock Artwork and Trademarks - We have an extensive library of stock artwork and trademarks available at no charge. When ordering, call for availability.
    • Custom Lenticular Products - Please refer to pages 30-31, 62-63.
    • Custom Artwork and Logos - If you request use of your own artwork or logo, please send camera-ready art to size, or good quality, reproducible black and white copy to size. Photocopies, faxes, business cards and newsprint are not acceptable as artwork.
    • Electronic Artwork - We accept artwork on diskette, CD or Zip cartridge created using PC or Macintosh versions of the following programs: Quark, Pagemaker, Illustrator, Freehand or Photoshop. Artwork may be sent as application files, .eps files, .tiff files, or "print optimized" PDF's. Electronic artwork files must include all screen and printer fonts used as well as .eps or .tiff images. Artwork for custom images should be supplied as CMYK rather than RGB for truer color accuracy. A color printout must be included with all electronic artwork.
    • Emailing Artwork - Email artwork must be identified with your company name, address, phone and fax numbers, your purchase order number and the imprint name. All files must be compressed to ensure their integrity during email. PC files must be compressed using WinZip; Macintosh files using Alladin's Stuffit. All other requirements for electronic artwork as listed above apply. A corresponding purchase order and a printout of your artwork must be mailed or faxed to the factory for your order to be entered and to verify your artwork's appearance.
    • Custom Layout Design and Typesetting - Lenticular Image Printing can design and typeset your layout for you at a charge of $25.00(G) per 1/2 hour.
    • Art Touch-Up - Minor touch-up of your logo and type (up to 1/4 hour) is provided free of charge. Additional touch-up time is charged at $25.00(G) per 1/2 hour.
    • Faxes - Faxes may be sent for copy and for layout, but not as artwork. Please be sure your copy is clear when faxing. On all orders, please submit typewritten copy and ordering information.
    • Photos - Photos may be included on FlipOut Wallet Cards or Flip Business Cards at an additional charge of $50.00(G). Please supply a 300dpi jpeg, tiff or pdf file (to size). Or supply us an actual photo (as large as possible).
    • Proofs - Note: Proofs are generally not necessary if the copy supplied is typed or written clearly. No proofs will be sent unless specifically requested. The charge per proof is $12.00(Z)* for Flip Products. Contact factory for a price regarding proofs for 3-D products.
    • Changes or Corrections - Any change after the proof stage requires additional art and preparation which will be billed at cost, minimum charge $30.00(G). Furthermore, changes will delay shipping. There can be no further changes once a job has been plated and is press-ready.